Monitoring without understanding: A growing compliance risk

High-purity water systems are the backbone of pharmaceutical manufacturing, relied upon daily for production, cleaning, and testing. While most facilities are equipped with advanced monitoring systems for parameters like conductivity, total organic carbon (TOC), microbial counts, and pressure differentials, the real challenge lies not in the availability of data, but in its interpretation. Monitoring alone is not enough. Misreading or overlooking purity data can lead to undetected deviations, audit failures, or even batch rejections, despite having the right equipment in place.

The assumption that a digital display or logged value guarantees compliance is a common but risky oversimplification. In many facilities, teams are not fully aligned on what a sudden rise in conductivity or a slow drift in TOC levels actually means. Without the right contextual understanding, values that are technically “within limits” may be signalling early issues such as biofilm formation, membrane fouling, or inadequate loop recirculation that are left unaddressed until they escalate.

Purity Metrics: What They Show and What They Don’t

Purity parameters must be interpreted in context. Conductivity, for instance, reflects ionic content but can vary depending on temperature, sample point, or system flow status. A conductivity spike at start-up may be expected due to stagnant water in dead legs, but a similar reading mid-cycle could indicate a deeper systemic issue. Likewise, TOC fluctuations may point to organic contamination, but unless correlated with microbial data or UV lamp status, they might be wrongly attributed to harmless anomalies.

What complicates matters further is that purity readings are often viewed in isolation rather than as part of a broader operational trend. As the article Things You Need to Know If You’re Operating a Water System highlights, operators may treat monitoring as a compliance checkbox rather than a decision-making tool. In such cases, even automated alarms become background noise if teams aren’t trained to respond appropriately or if they don’t understand what the alarms truly signify.

 

How Misinterpretation Impacts Inspections and Audits

Regulatory inspections increasingly focus on data integrity and process understanding not just results. Auditors now expect operators to explain not only what the purity values are, but why they are acceptable, how they are trended, and what corrective actions are triggered when values deviate. A misinterpreted parameter may raise more concern than a properly addressed deviation.

A Guide to Inspections of High-Purity Water Systems emphasizes the importance of demonstrating system knowledge during inspections, especially around data interpretation, alarm management, and sanitization planning. Facilities that rely solely on equipment readouts, without documentation of how those readings are assessed and acted upon, risk being flagged for non-compliance even if no actual contamination has occurred.

Closing the Interpretation Gap Through Design and Training

Solving the problem of misinterpretation requires more than adding more sensors or upgrading equipment it requires building a culture of understanding. Systems must be designed not just to capture data, but to make that data usable, traceable, and explainable. This includes placing sensors at strategic points, integrating alarm logic that reflects real-world operating conditions, and ensuring that digital interfaces are intuitive and accessible to both operators and QA teams.

A key part of this solution is choosing a partner who understands that compliance is not just technical it’s operational. The team at TSA Process Equipments addresses this by offering water systems that are not only fully automated but also structured to align purity monitoring with regulatory expectations. Their projects go beyond installation to include training support, documentation for validation, and dashboard tools that visualize purity trends in real-time helping teams stay proactive rather than reactive.

Water quality monitoring is no longer just about checking boxes it’s about interpreting what your system is telling you. Misunderstanding purity data can be as dangerous as not collecting it at all. To meet rising regulatory expectations, pharmaceutical manufacturers must strengthen not only their systems but also their internal interpretation frameworks. When teams know how to read the signals, they gain more than just compliance they gain confidence in their process, clarity in their audits, and control over their quality outcomes.

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Hetal Panchal is the Vice President in Operations department of TSA Process Equipments (A Thermax Group Company) since 1 s t October 2012.

Holding a qualification in Production Engineering and 28 years of industry experience, he specializes in designing advanced equipment for the pharmaceutical sector. His expertise lies in optimizing production lines, improving efficiency, and ensuring compliance with regulatory standards.
Focused on innovation, he has developed systems that enhances productivity, minimizes downtime, and maintains product quality. Staying current with technological trends, they contribute to ongoing improvements in the industry.
His extensive experience has helped identify opportunities for innovation, streamlining operations and reducing costs. Through his specialized knowledge, more efficient manufacturing processes and higher-quality outputs in pharmaceutical production are delivered.

B.C. Mahesh is the Chairperson of TSA Process Equipment Pvt. Ltd. since Feb 2024.

B.C. Mahesh became a member of the Executive Council in August 2013. He is responsible for the Industrial Product Business (IPB), which consists of Process Heating, Absorption Cooling & Heating Solutions, Water and Waste Solutions, Air Pollution Control, Steam Engineering, Channel Business Group, International Business Group, and Enterprise Sales businesses.
As part of IPB, he also oversees the following wholly-owned subsidiaries
of Thermax – Danstoker, PT Thermax International Indonesia and Rifox.Mahesh joined Thermax as a graduate trainee in 1988 and handled the Materials function for various businesses, including global sourcing, till 1996.
He moved to the Power division(P&ES) and grew to the position of Sales Head and subsequently Head of Projects. He took over as the Head of the SBU for Medium Power Plants in 2009 and finally as Head of Power business in 2012.
Mahesh has worked with Thermax for over 30 years in many functions such as manufacturing, supply chain, sales and marketing, and project management, and has played a significant role in the strategy, expansion and diversification of the Power business.Mahesh completed his Mechanical Engineering from the Visvesvaraya Regional College of Engineering, Nagpur in 1988.

Vishal Mehra is the Director of TSA Process Equipment Pvt. Ltd. since Feb 2024.

Mr. Vishal Mehra is currently serving as the Strategic Business Unit Head for Water & Waste Solutions (WWS) at Thermax Limited. Additionally, he holds a directorial position at TSA Process Equipment, which is known for its expertise in ultra-pure and high-purity water technologies and was recently acquired by Thermax.With over 22 years of experience in the industry, Mr. Mehra’s professional focus includes water management solutions, advanced technology development, and business strategy.
His areas of interest encompass cutting-edge technology, growth strategies, organizational effectiveness, and development.
Mr. Mehra is well qualified in business management and strategy transformation, having completed the Senior Executive Program in Business Management and Strategy Transformation from London Business School. This advanced education supports his extensive experience and expertise in the field.

Sandeep Deshpande has been the Director of TSA Process Equipments Pvt. Ltd. since February 2024.

Currently, he serves as the Head of Corporate Finance and the Industrial Product Group at Thermax Limited. With over 21 years of experience in finance, he has developed expertise in financial consolidation, planning, reporting, costing, accounting, controlling and financial modeling.
Currently, he serves as the Head of Corporate Finance and the Industrial Product Group at Thermax Limited. With over 21 years of experience in finance, he has developed expertise in financial consolidation, planning, reporting, costing, accounting, controlling and financial modeling.
Sandeep is a qualified Cost Accountant Company Secretary, and holds a diploma in IFRS and an advanced diploma in financial management from XLRI. He has extensive experience in financial operations, including financial planning, MIS, budgeting, controlling, audits, and cash flow management. His expertise also spans financial reporting, consolidation, mergers and acquisitions, due diligence, business restructuring, and implementing Internal Financial Control (IFC) and Enterprise Risk Management (ERM). Additionally, Sandeep has hands-on experience with Oracle systems, automation, digitization, and business analytics. He is passionate about driving good governance, improving financial reporting, and leveraging automation and digitization to enhance business analytics.

Rajiv Parikh is the COO of TSA Process Equipments (A Thermax Group Company) since April 2024.

Rajiv is a highly accomplished professional with extensive experience in the pharmaceutical and FMCG sectors, specializing in high-purity and process vessels. He played a key role in establishing TSA Process Equipments Pvt. Ltd., driving its growth and success. His deep technical expertise, combined with a strong understanding of client needs, has enabled him to deliver innovative solutions to complex industry challenges.

Throughout his career, Rajiv has excelled in leadership and sales, consistently launching cutting-edge products that have positively impacted the market. His ability to build lasting client relationships and offer tailored solutions has earned him a reputation as a trusted industry leader.

With a background in Mechanical Engineering, Rajiv blends technical proficiency with strategic vision. His contributions have shaped industry standards and positioned him as a key influencer in the pharmaceutical and FMCG sectors.

Apurva Shah is the CEO of TSA Process Equipments (A Thermax Group Company) since April 2024.

With a career spanning over 24 years, Apurva is the visionary CEO of TSA Process Equipments, where he has led the company to new heights in the High Purity & process equipment industry. A graduate in Mechanical Engineering from Mumbai University, followed by an MBA in Business Management from NMIMS, He brings a strong technical foundation combined with a sharp strategic mindset.

His expertise lies in formulating and executing strategies that drive growth and operational efficiency. Over the years, he has cultivated a deep understanding of market dynamics, positioning TSA Process Equipments for continued success in a competitive landscape.

Outside of his professional pursuits. He is an avid reader, with a particular interest in fiction novels, which fuel his creativity and broaden his perspective.